Privacy Policy

Last updated: October 2026

This policy explains what personal data we collect through this website, why, and what choices you have. We follow the data protection laws that apply to us, including the Brazilian General Data Protection Law (LGPD) and, where applicable, the European GDPR.

1. Who is responsible

The controller of your data is Synergy Tecnologia em Sistemas Ltda, which markets the Identix brand, in Barueri, São Paulo, Brazil (CNPJ 66.680.364/0001-78). To reach us about your data, use the form on our Contact page.

2. What we collect

We collect only what is needed to answer you and to run the site.

  • Data you give us in our forms: name, email, company, phone (optional), location, your role or profile, the products you are interested in, and your message.
  • Basic technical data, such as browser type, device, pages visited and approximate location, collected by the servers and by cookies.

3. Why we use it

  • To answer your questions and requests.
  • To pass your request to the right partner, distributor or engineer when you ask us to.
  • To keep the site secure and working, and to understand how it is used so we can improve it.
  • To meet legal obligations.

4. Legal basis

We use your data to respond to your request or to take steps before a contract, to meet legal obligations, and for our legitimate interest in running and improving the site. When the law requires consent, we ask for it.

5. Who we share it with

We do not sell your personal data. We may share it with partners, distributors and resellers who handle your request, and only for that purpose. We may also share it with service providers that help us run the site, such as hosting and email, under confidentiality duties, and with authorities when the law requires.

6. International transfers

Our providers and partners may be in other countries. When your data is sent abroad, we use safeguards that the law accepts for that transfer.

7. Cookies

The site may use cookies that are needed for it to work and, if we enable them, basic measurement cookies. You can block or delete cookies in your browser settings. Blocking essential cookies may affect parts of the site.

8. How long we keep it

We keep your data only as long as needed for the purposes above, and to meet legal and contractual duties. After that, we delete it or make it anonymous.

9. Your rights

Depending on where you live, you can ask to confirm that we process your data, to access it, to correct it, to delete it, to limit or object to its use, to take it with you, and to withdraw your consent. You can also complain to your data protection authority. To use these rights, contact us through the Contact page form.

10. Security

We use reasonable technical and organizational measures to protect your data. No system is completely secure, so we cannot guarantee absolute security.

11. Children

The site is for business use and is not directed to children. We do not knowingly collect data from children.

12. Changes

We may update this policy. The date at the top shows the latest version. If a change is important, we will say so on the site.

13. Contact

For any question about this policy or your data, use the form on our Contact page.