Terms of Use

Last updated: October 2026

These terms apply to your use of this website. By using it, you agree to them. If you do not agree, please do not use the site.

1. Who we are

This website is operated by Synergy Tecnologia em Sistemas Ltda, which markets the Identix brand, based in Barueri, São Paulo, Brazil (CNPJ 66.680.364/0001-78). You can reach us through the form on our Contact page.

2. What this site is for

The site presents Identix products, solutions and technology, and lets you contact us. It is for general information. It is not an offer to sell, and no contract is formed by browsing the site or by sending us a message.

3. Product information

We work to keep the information accurate and current. Specifications, images, availability and part numbers can change without notice, and some items may not be sold in every country. Confirm the details with us before you buy or design a system around a product.

4. Acceptable use

You agree not to misuse the site. In particular, you will not try to break its security, interfere with its operation, copy it in bulk with automated tools, or use it for anything unlawful.

5. Intellectual property

The site, its texts, images, drawings, software and the Identix name and logo belong to Synergy Tecnologia em Sistemas Ltda or its licensors. Other names and marks, such as Impinj, RAIN RFID and GEN2X, belong to their owners and are used only to identify them. You may view and print pages for your own business use. Any other use needs our written permission.

6. Messages you send us

When you send us a message or a form, you confirm that the information is yours to share and is not unlawful. We use it as described in our Privacy Policy.

7. Links to other sites

The site may link to other websites, such as our help center and documentation. We do not control them and are not responsible for their content or practices.

8. No warranty

The site is provided as it is and as available. We do not promise that it will be uninterrupted or free of errors, and we give no warranties about it beyond those that the law does not allow us to exclude. Product warranties are described in the sales documents of each product.

9. Limit of liability

To the extent the law allows, Synergy Tecnologia em Sistemas Ltda is not liable for indirect or consequential losses arising from the use of this site or from relying on its content. Nothing in these terms limits liability that cannot be limited by law.

10. Changes

We may update the site and these terms at any time. The date at the top shows the latest version. Continuing to use the site after a change means you accept the new terms.

11. Governing law

These terms are governed by the laws of Brazil. Disputes will be brought before the courts of the city of São Paulo, without prejudice to any mandatory rights you may have under the law of your own country.

12. Contact

For questions about these terms, use the form on our Contact page.