Support archive

Documentation

• Firmware update instructions via "File Upload" method
• JAVA library for processing RFID data obtained via USB virtual COM port
• Quick Start Guide for Identix RAIN RFID IoT gateways
• RFID data JSON payload formatting
• Software development resources for Identix RAIN RFID IoT gateways

Tech Notes

• How to properly connect Identix devices to power sources
• mPad+, rPad+ EZ230 and EZ270 status LED information
• Resetting mPad+, rPad+, EZ230 and EZ270 to the factory defaults
• Virtual COM port USB drivers to be used when Windows installed drivers do not work correctly

Firmware Releases for Identix EZR2500 IoT gateway

• Firmware Release 2.5.1.6

Questions and Answers

• How do I know if the electric power supplied via USB is OK to drive my gateway?
• My USB powered gateway is rebooting randomly. What could be causing this behavior?
• What are the DC power requirements for the IoT gateways powered via USB cable?

Documentation

• CONNECTIX for Impinj - User Guide v1.0 EN-US
• CONNECTIX for Windows - User Guide V1.7 PT-BR

Software Packages

• CONNECTIX for Impinj release 1.0.0.43
• CONNECTIX for Windows release 1.9.0.0

Documentation

• Iris Mobile - Install FTP Client PT-BR
• Iris Mobile - User Guide V1.0 PT-BR

Software Packages

• Iris Mobile release 1.5.3.2
• Iris Mobile Transfer release 1.0.0.0

Identix Lite G100 BLE Gateway

• Identix G100 Lite BLE gateway firmware release 1.0.5

Terminal Emulators

• CoolTerm terminal emulator for Mac
• Putty terminal emulator for Windows

Technical Support

• Support Request

Documents

• Identix Warranty
• RMA - Product Return Guidelines

Documentation

• Identix miniPad rPad - Quick Start Guide V1.0
• Identix miniPad rPad - Quick Start Guide V2.0
• Identix miniPad rPad - User Guide V3.0
• rPad & miniPad User Guide V1.0

Drivers

• miniPad - rPad USB Drivers for Windows XP, Windows 7 and 8
• miniPad-rPad Driver Installation on Windows XP, Windows 7 and 8

Software Utilities

• Identix TagReader
• Indy Demo Tool
• RS500 Development Tool

Software Development Kits

• IRI Toolkit
• miniPad - rPad SDK - C# for Windows
• miniPad - rPad SDK - Java for Linux

Firmware

• Identix miniPad rPad - Controller Firmware Update Instructions
• Identix miniPad rPad - RFID SIP Firmware Update Instructions
• Python Firmware Upgrader

Tech Notes

• Choosing the right USB data cable for miniPad and rPad
• How to recover Pad in recovery mode
• minPad - rPad Virtual COM port settings for Windows
• Steps to run RAW mode on Mac